POLICIES AND TERMS
To schedule an appointment, please call our office between 9:00am to 4:30pm, Monday through Friday. At that time, we will ask you to explain the nature of your visit so that we may allow the appropriate amount of time for your appointment.
Cancellation and Missed Appointments
If, for any reason, you cannot keep your scheduled appointment, please call 443-585-8088 with at least 24 hours notice. You are welcome to send us a fax (410-527-1300) canceling your appointment if we cannot be reached by phone. We reserve the right to charge for missed appointments or appointments cancelled with less than 24 hours notice. If a patient misses two consecutive appointments (no shows), you may be notified and advised to find another practice to serve your oculoplastic needs.
We respect the time of all our patients. We strive to stay on schedule so that you do not have to wait. If you are delayed and arrive late for your appointment, you may be asked to wait or reschedule your appointment.
Financial Policy & Agreement
Thank you for selecting MacQuaid Eye Institute, LLC as your healthcare provider. Our commitment is to provide the very best healthcare to our patients. The responsibility for payment of fees for these services is the direct obligation of the patient. Any financial payment you may receive from private insurance or government agencies is a matter strictly between you and the insurance carrier or government agency. You must realize that your health benefit plan is an arrangement between you, the enrollee and the insurance company. While we will try to be helpful, your health benefit plan determines your coverage, any requirements for prior authorizations or referrals and establishes the limit on your coverage for medical services. We cannot know the benefits and exclusions of each patient’s policy. It is the patient’s responsibility to know and understand his/her coverage and benefits.
Billing Your Insurance Carrier
This practice will invoice you and participating insurers. All fees not covered by participating insurers will be the patient’s responsibility.
Please be sure that we have your most current demographic and insurance information at all times. It is your responsibility to provide us with this information. As soon as your information changes, notify us in writing immediately, so we can make the appropriate changes in our billing system and continue your care.
Bills From Diagnostic Laboratories
If your medical care requires blood work, a culture or a biopsy, the specimen is sent to an outside laboratory for analysis. When this occurs you may receive a separate bill from that laboratory. Any questions related to these bills will need to be directed to the billing entity.
Past Due Accounts
Accounts are considered past due after 30 days. After 90 days past due, you may be asked to leave the Practice. We reserve the right to collect interest and attorney fees on outstanding balances. If your check is returned from the bank, you will be billed a $25.00 service charge.
THE AGING FACE
Upper Eyelids: The skin on the upper eyelids is thin and loses elasticity as we age. This leads to excess skin and a tired appearance.
Lower Eyelids: The skin on the lower eyelids also stretches with time. The tensile strength of the eyelid decreases which results in a mild to moderate eyelid droop. Orbital fat protrudes which leads to a “puffy bag” on the lower eyelids. The volume around the eye also decreases leading to “hollowness” around the lower eyelids.
Eyebrows: With time, the soft fatty tissue beneath the eyebrows lessens. The fat in the temples also dissipates leading to a mild brow droop.
Midface: Loses volume and descends. Making the face look aged and tired. This creates lines around the mouth. A full midface creates a more youthful appearance.
Lips: Get thinner and lose volume as we age.
Nasolabial: The nasolabial lines is the line from the corner of your nose to the outer corner of the mouth. As we age, it becomes prominent because the midface droops and we lose volume.
Jawline: The jawline becomes less defined as we age.
SCHEDULE A VISIT
We are available Monday - Friday
9:00 am - 4:30 pm.
Please list your three most convenient times
for you to schedule your visit below.
MEET DR. MACQUAID
Dr. MacQuaid is a Board Certified Ophthalmologist and Oculoplastic Surgeon. An Oculoplastic Surgeon is someone who specializes exclusively in reconstructive, revision and cosmetic surgery of the eyes and surrounding tissue. She completed her fellowship at the prestigious Wilmer Eye Institute at Johns Hopkins Hospital.
Dr. MacQuaid's services range from cosmetic surgery of the eyelids and eyebrows to the midface. Dr. MacQuaid is a renowned expert in reconstructive surgery of the eyelids, eyebrows, tear duct surgery, thyroid eye disease, and tumors. She has advanced training in non-surgical facial rejuvenation such as Botox®, Restylane®, Juvéderm®, Radiesse® and Laser Resurfacing. She offers the latest technology available to patients.
Dr. MacQuaid is currently a member of the American Academy of Ophthalmology and is a Fellow of the American College of Surgeons. Aside from Ophthalmology, Dr. MacQuaid is a former Division One college athlete. In her free time, she enjoys playing tennis and spending time with her husband Jerry and their two children.
© 2018 MacQuaid Eye Institute
The material contained on this site is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician or other qualified health care provider.